First we pick up your rug from your home and bring it back to our facility. An experienced staff member will examine and document the condition of your rug, to ensure accurate and thorough cleaning techniques.
Dry Soil Removal:
Over 70% of the soil in your rug(s) is dry, particulate soil that your vacuum can’t get to. Over time, this soil and grit builds up and damages rug fibers, causing accelerated wear to your rug. A very important step we perform is dry soil removal. Through the use of mechanical action we are able to remove literally pounds of dry soil, restoring your rugs’ fibers to a soil and grit free state.
We only use solutions that are biodegradable and environmentally friendly. The solutions we are using in our cleaning process are guaranteed to not harm or degrade wool fibers or leave unnecessary residues behind after the cleaning.
Our cleaning is truly a hand washing, we are able to give individual care and attention to the specific needs of your rug. How we perform the wash is determined by the condition and soil found in your rug. The fringes are given careful attention and thoroughly detailed. During the washing we address any spots, specific stains or odors.
Following the wash, a thorough rinse is given. After the final rinse we utilize a machine that acts similar to the spin cycle on your washing machine and gently wrings the excess water off of your rug, up to 95% of the moisture is removed.